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An eSIM (embedded SIM) — also known as a digital, electronic, or virtual SIM card — is a built-in chip that allows you to manage multiple mobile plans on one device without needing a physical SIM. With Roamixx, you can easily switch between carriers, use extra lines for travel, or keep separate data plans for personal and business needs.

To set up your Roamixx eSIM for Internet access:

1. Open Mobile Data settings.

2. Turn on the Roamixx mobile line.

3. Enable Data Roaming.

4. Select Roamixx Internet as your primary connection.

⚠️ Do not tap ‘Remove Data Plan,’ as it will delete your eSIM profile.

Roamixx prepaid eSIMs are for data only and don’t include a phone number. To make calls or send messages, use VoIP apps like WhatsApp, Messenger, or Viber. This lets you stay connected globally without buying a traditional roaming SIM.

Each Roamixx eSIM QR code is unique and permanently linked to the device where it was first activated. It cannot be transferred to another phone or tablet.

However, you can delete and reinstall the same eSIM on the same device up to five times if needed — for example, after a system reset or update.

Roamixx works on most Apple and Android devices with eSIM support. Check compatibility on our device list, or dial *#06# and ensure your phone shows an EID (eSIM ID number).

Your eSIM plan activates automatically once a data connection is established.

The activation occurs at the moment your device initiates a data transmission session (PDP context) with the mobile network.

This means your plan will only start once the eSIM connects to the data service for the first time — not right after purchase.

Yes. When 70% of your data is used, you’ll receive a notification and email reminder. You can then top up instantly from the Roamixx app using your preferred payment method.

Yes, refunds are available within 30 days of purchase for unused or unexpired data plans and top-ups.

Refunds aren’t issued for used, expired plans, unless there’s a confirmed technical issue.

To request one, contact [email protected] or use the in-app form. Full terms are available in our Refund Policy.

Absolutely. eSIMs are embedded directly in your device and use secure storage for sensitive data. Activation requires a verified QR or code, making them resistant to theft or tampering. eSIMs provide a safe, encrypted, and reliable way to stay connected.

Yes. You can share your Roamixx mobile data with other devices. Simply enable Personal Hotspot in your settings — there are no extra fees, though all shared data counts toward your plan’s limit.

Yes. You can continue using your existing messenger numbers and accounts while connected through your Roamixx eSIM.

First, confirm that your new phone supports eSIM.

Then, contact our team to issue a new eSIM profile. Log into your Roamixx account on the new device and scan the provided QR code. Make sure to indicate that you’ve switched devices so settings update correctly.

No contracts required. Roamixx eSIMs are completely prepaid — activate or deactivate anytime according to your travel needs.

Unlike traditional operators, Roamixx offers contract-free, no-roaming data plans. You pay only for the data included in your chosen plan — with no hidden fees or surcharges.

Data speed can vary due to factors like device type, network technology, coverage strength, congestion, or location. Performance also depends on your country’s mobile infrastructure.

If speeds seem low, try restarting your phone and share screenshots of your speed test (with and without LTE enabled) with our support team.

Roamixx partners directly with local carriers in 200+ destinations, offering reliable coverage and affordable prices without intermediaries. With instant activation, VPN protection, and flexible payments, Roamixx is built for travelers who need secure, high-speed data anywhere.

For travel hotspots, Roamixx provides fast, stable Internet with instant activation and no physical SIM required. Choose from a variety of prepaid data plans offering 4G/5G LTE coverage, no contracts, and no hidden fees.

Perfect for tourists, digital nomads, and business travelers looking for easy and affordable connectivity abroad.

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